Air Logistics Operational Care Expert

About the role

Join Kuehne+Nagel’s Air Logistics team in Qormi, Malta, as an Operational Care Expert. You will manage the end‑to‑end flow of air shipments, ensuring quality, timeliness, and compliance with international regulations while building strong relationships with assigned customers.

Key responsibilities

• Oversee air logistics operations, guaranteeing shipment quality and timely handling in line with each country’s regulations.
• Establish and maintain communication channels with assigned customers to support daily operations and foster long‑term partnerships.
• Coordinate with the Sales department to maintain and develop customer accounts.
• Participate in department projects aimed at optimizing customer service activities within the air logistics division.
• Uphold the company’s compliance and data confidentiality standards in all activities.

Required profile

• Academic background in Logistics, International Trade or a related field.
• Minimum 2 years of experience in operational or commercial management of air logistics transport.
• Preferably IATA qualified.
• Fluent English.
• Passion for international trade and strong proficiency with office software tools.

Required skills

• IATA qualification
• Office software proficiency (e.g., Microsoft Office)

What we offer

• Opportunities for personal and professional development within a global market leader.
• Comprehensive benefits package.
• A collaborative environment where your ideas are valued.