Shore Excursion Manager

About the role

As a Shore Excursion Manager you will design and oversee shore‑based tours for cruise guests, ensuring each experience is safe, enjoyable and memorable. Working closely with local operators and the onboard team, you will coordinate all aspects of excursion planning and delivery across multiple ports of call.

Key responsibilities

• Develop and schedule a portfolio of shore excursions that align with guest preferences and company standards.
• Negotiate contracts and maintain relationships with local tour operators and suppliers.
• Manage day‑to‑day operations of excursions, including staffing, logistics, and on‑site supervision.
• Monitor safety protocols, guest feedback and performance metrics to continuously improve the product.
• Collaborate with onboard departments (guest services, sales, marketing) to promote excursions and achieve revenue targets.

Required profile

• Minimum 2–3 years of experience in shore excursion management or a similar role within the cruise industry.
• Fluent English plus at least two additional European languages.
• Strong organizational abilities, problem‑solving skills and a guest‑focused mindset.

Required skills

• Knowledge of shore excursion planning, operations and guest service excellence.

What we offer

• Opportunity to work with a leading global cruise line.
• Dynamic, multicultural environment with career development prospects.
• Inclusive workplace that values diversity and sustainability.