Cluster International Account Director – Hospitality Sales

About the role

The Cluster International Account Director will lead international business development for Hilton Malta and DoubleTree by Hilton Malta. Reporting to the Commercial team, the role focuses on generating sustainable revenue growth, especially within the MICE segment, by building strategic relationships across global markets.

Key responsibilities

• Develop and implement international business development strategies aligned with commercial objectives.
• Identify, secure, and grow opportunities across MICE, corporate, leisure, and other travel segments.
• Manage relationships with international clients, travel partners, destination management companies, meeting planners, and Hilton Worldwide Sales teams.
• Represent the hotels at trade shows, sales missions, networking events, and client meetings.
• Promote cross‑selling opportunities within the Hilton global network.
• Monitor market trends, competitor activity, and emerging source markets to uncover commercial opportunities.
• Maintain an active sales pipeline, ensure accurate forecasting, and use CRM systems effectively.
• Collaborate with Revenue Management, Marketing, Operations, and Sales & Events teams to maximise conversion and satisfaction.

Required profile

• Minimum three years’ experience in international hotel sales, business development, or account management.
• Experience in an upper‑upscale or luxury hospitality environment.
• Proven track record with international corporate accounts, MICE business, leisure segments, or global travel partners.
• Strong commercial awareness, negotiation, and relationship‑building abilities.
• Excellent communication, presentation, and analytical capabilities.
• Ability to work independently while managing multiple international markets and stakeholders.
• Professionalism, cultural awareness, and a customer‑focused approach.
• Previous experience with Hilton commercial systems is an asset.

Required skills

• CRM systems

What we offer

• Opportunity to represent two leading Hilton properties in the international marketplace.
• Exposure to global markets and industry‑leading commercial practices.
• Dynamic, collaborative working environment.
• Professional growth and development opportunities within Hilton.
• Regular international travel with flexibility across time zones.