Client Relations & Sales Manager

About the role

We are seeking a Client Relations & Sales Manager to drive business growth from initial contact through to delivery. The role combines sales, pipeline management, and coordination of orders, requiring a hands‑on approach and ownership of the full commercial cycle.

Key responsibilities

• Deliver agreed sales and revenue targets for new and existing business across defined markets.
• Identify, develop and convert qualified leads, building a strong commercial pipeline.
• Develop and maintain senior relationships with key clients, prospects, partners and decision‑makers.
• Prepare and present commercial proposals, quotations and client presentations, supporting negotiation and closure of high‑value opportunities.
• Take ownership of the commercial hand‑over from sale to ordering and delivery, placing orders with approved suppliers and ensuring alignment with client requirements.
• Coordinate suppliers, partners and internal stakeholders to ensure timely and effective delivery, monitoring orders and addressing issues proactively.
• Liaise with Finance to ensure accurate invoicing, monitor payment status and follow up on outstanding payments.
• Identify and escalate commercial, credit or payment risks that may affect profitability or collection.