Senior Operations Manager

About the role

Working closely with the Head of Operations, you will execute business strategies that align with team and company priorities, driving sustainable growth and compliance across the organization.

Key responsibilities

• Collaborate with the Head of Operations to implement business strategies in line with company priorities.
• Drive improvements and optimisations across Product, Compliance, Customer Support and Growth functions.
• Interpret data and extract actionable insights to inform decision‑making.
• Coordinate and execute multiple cross‑functional projects simultaneously.
• Serve as the local expert on user behaviour and regulatory requirements.

Required profile

• Hands‑on, execution‑oriented, able to advance existing projects and plan new initiatives.
• Strong project‑management background with a proven record of delivering objectives.
• Experience developing and implementing effective operational processes.
• Ability to work across cross‑functional teams; self‑starter mentality for new concepts.
• Bachelor’s degree in Law, Accountancy, Finance, Economics or related field, or equivalent practical experience.
• Proven ability to meet deadlines in a fast‑paced environment; self‑motivated and critical thinker.
• Highly ethical, intuitive and comfortable questioning and challenging the status quo.
• Excellent verbal and written communication and presentation skills in English.
• Comfortable using AI tools to boost productivity and curious about emerging technologies.