Partner & Product Specialist (IT Services)

About the role

The Partner & Product Specialist (IT Services) supports the Head of Product and Vendor Management in executing BMIT’s product, solutions, and vendor ecosystem strategies. Working at the intersection of commercial and operational functions, the role drives the end‑to‑end product lifecycle, maintains pricing models, and optimises vendor partner programmes.

Key responsibilities

• Assist in managing product and solution lifecycles from concept through launch and post‑deployment, including commercial model creation and documentation.
• Deliver training and enablement sessions for internal stakeholders to ensure readiness for new and existing products.
• Build, update and maintain the product catalogue pricing and underlying models to ensure market competitiveness.
• Support vendor onboarding, risk assessment and compliance with BMIT’s governance framework.
• Track vendor performance metrics (SLAs, cost benchmarks, service quality) and collaborate on issue resolution.
• Maintain regular communication with strategic vendors, contributing to reviews, joint activities and partner programmes.
• Coordinate day‑to‑day procurement operations, evaluate proposals and manage purchase requisitions.
• Maintain a central repository of licensing and IT assets, monitoring renewals, usage and compliance.

Required profile

• Highly organised with strong commercial awareness.
• Comfortable working across multiple teams and departments.
• Excellent attention to detail and communication abilities.
• Proactive in ensuring smooth product and vendor operations.

Required skills