Gym Receptionist

About the role

Join db Group’s vibrant hospitality team as a Gym Receptionist, the friendly face of our wellness and fitness facilities. You will be the first point of contact for members and visitors, ensuring a warm welcome and smooth front‑desk experience.

Key responsibilities

• Welcome and register members and guests with a professional attitude.
• Handle bookings, memberships and payments accurately.
• Provide information about gym facilities, classes and services.
• Respond to guest inquiries and resolve concerns efficiently.
• Maintain a clean and organized reception and fitness area.
• Assist with administrative tasks, including scheduling and reporting.
• Ensure compliance with health, safety and hygiene standards.

Required profile

• Previous experience in customer service, front desk or hospitality (preferred).
• Fitness instructor certification or recognized sports qualification.
• Strong interpersonal and communication skills in English; additional languages a plus.
• Positive, approachable and professional demeanor.
• Good organizational and multitasking abilities.
• Flexibility to work shifts, including weekends and public holidays.

Required skills

• Basic computer literacy.
• Familiarity with booking or POS systems.