Senior Assistant Housekeeping Manager

About the role

As Senior Assistant Housekeeping Manager aboard an MSC Cruises ship, you act as the right-hand of the Housekeeping Manager and take a proactive lead in supervising the cleanliness and maintenance of guest cabins, public areas and crew quarters. You guide a diverse housekeeping team, ensure consistent, high-quality service and help maintain the highest standards of hygiene, presentation and guest comfort.

Key responsibilities

• Take ownership of day-to-day departmental functions and mentor team leaders
• Supervise the cleanliness and maintenance of guest cabins, public areas and crew quarters
• Translate the Housekeeping Manager's vision into action and drive guest satisfaction scores
• Ensure crew accommodation is maintained with the same level of care as guest areas

Required profile

• Proven experience as an Assistant Housekeeping Manager or higher on a cruise ship or in a comparable high-end hospitality setting
• Robust experience in housekeeping management, ideally in the cruise line industry or upscale hospitality
• Experience supervising large, multicultural teams and working with senior officers
• Fluency in spoken and written English with outstanding communication
• Solid understanding of maritime safety protocols and a commitment to guest and crew welfare

Required skills

• In-depth knowledge of housekeeping procedures, sanitation regulations and inventory systems
• Strong leadership and coaching skills
• Attention to detail, organization and ability to work under pressure