Club Administrator – The Arbour

About the role

The Arbour is a new private members' club opening in St. George's Bay, Malta. As Club Administrator you will provide day‑to‑day administrative support to ensure smooth operations and deliver the highest level of service to members.

Key responsibilities

• Manage all membership administration, including applications, renewals, suspensions, cancellations and accurate record‑keeping.
• Act as the first point of contact for member enquiries, reservations and general information.
• Coordinate member onboarding, ensuring documentation and access requirements are completed.
• Maintain the membership management system, updating profiles, preferences and contact details.
• Assist members with reservations for facilities, dining, events and exclusive services.
• Prepare agreements, invoices, correspondence, reports and other administrative documentation.
• Communicate updates, events, promotions and exclusive experiences to members.
• Liaise with internal departments to deliver member requests efficiently.
• Support event administration and coordination of exclusive member experiences.
• Maintain organised records, calendars and confidential information in line with company policies.
• Work evenings and weekends as required to support operations and events.

Required profile

• Previous experience in hospitality, administration or sales is preferred.
• Excellent communication and interpersonal skills.
• Highly organised with strong attention to detail.
• Confident dealing with clients and managing multiple enquiries simultaneously.
• Passion for hospitality and delivering exceptional guest experiences.
• Ability to work in a fast‑paced environment.
• Strong written and verbal English skills.

What we offer

• World‑class training designed to inspire and educate.
• Global opportunities to experience hospitality around the globe.
• Rewards and recognition programmes celebrating contributions.
• Exclusive discounts across Lifestyle Group and db Group worldwide.