Business Applications Manager

About the role

Salvo Grima Group is looking for an experienced Business Applications Manager to lead its Business Applications function. This is a senior technology role covering the business application portfolio, including ERP, application support, process improvement and change delivery. The main initial priority is implementing and adopting the new ERP platform, working closely with business leaders, the Technology team and external implementation partners. The role reports to the Group Head of Technology.

Key responsibilities

• Manage and develop a team of Business Analysts across local and international operations.
• Manage the group's business applications portfolio, keeping systems reliable, secure, efficient and aligned with business objectives.
• Oversee support, maintenance and continuous improvement of business-critical applications, including the group ERP platform.
• Manage delivery of application projects, system enhancements and technology-driven business initiatives.
• Gather requirements with stakeholders, improve processes, drive automation and deliver technology solutions.
• Manage application roadmaps, priorities, budgets, risks and project timelines.
• Support ERP implementation, upgrades, data migration, user adoption and change management.
• Ensure data governance, reporting, system integrations and testing standards.
• Build relationships with software vendors, implementation partners and support providers, monitor supplier performance, licensing and spend, and identify cost efficiencies.
• Ensure compliance with governance, security, risk, audit and regulatory requirements, and act as the main liaison between business, technology and external partners.
• Provide strategic recommendations, performance reporting and insights to senior management.

Required profile

• Experience supporting business applications across multiple entities, countries and locations, including managing geographically dispersed teams.
• Hands-on experience with Microsoft Dynamics 365 Business Central or a similar enterprise ERP across multiple companies or business units.
• Willingness and ability to travel regularly to North and East Africa throughout the year.
• Experience in European and/or African markets is advantageous; familiarity with FMCG distribution, wholesale, logistics, warehousing, travel retail or ship supply is an asset.

Required skills

• Familiarity with system integrations, middleware and API-driven connectivity.
• Familiarity with Microsoft Power BI or equivalent business intelligence, reporting and analytics tools.