IT Systems Engineer – Barcelona or Malta

About the role

We are seeking an IT Systems Engineer to join our growing team, working from our modern offices in Barcelona or Malta. You will be responsible for configuring, maintaining, and overseeing the company’s IT infrastructure, ensuring reliable performance for all users.

Key responsibilities

• Design, configure, and maintain desktops, peripherals, operating systems, and custom applications following change‑management and security best practices.
• Proactively monitor, tune, troubleshoot, and resolve issues to minimise downtime.
• Manage user accounts, permissions, and access rights across platforms and applications.
• Implement backups, disaster‑recovery, and business‑continuity processes.
• Maintain the IT asset register with accurate hardware, software, and licensing data.
• Use the internal ticketing system to track and resolve support requests promptly.
• Collaborate with third‑party contractors to ensure smooth operation of software and systems.
• Provide orientation, training, and first‑line support to end‑users.

Required profile

• Minimum 3 years of experience administering systems, networks, and cloud services.
• Bachelor’s degree in a relevant IT field.
• Industry certifications such as ITIL and vendor‑specific cloud, network, or hardware credentials.

Required skills

• Operating systems: Windows, macOS, mobile devices.
• Cloud provisioning and identity‑management concepts.
• Network configuration, monitoring, and remote‑management solutions.
• Centralised security tools (patch management, anti‑malware, file services, device‑management).
• Help‑desk and IT‑operations best practices, including security, storage, data‑protection, and disaster‑recovery protocols.