Quality Engineer

About the role

We are seeking a full‑time Quality Engineer to join our Quality Department. The role focuses on managing customer complaints, maintaining the Quality Management System (QMS), and driving continuous improvement across the organization.

Key responsibilities

• Manage customer complaints using 8D methodology and ensure timely corrective actions.
• Maintain and control QMS documentation, uploading updated records as required.
• Investigate non‑conformities with laboratory equipment, including returned samples.
• Review tool approval results and communicate outcomes to the relevant Business Unit.
• Perform metrological confirmation of equipment and conduct Measurement System Analysis (MSA) activities.
• Approve inspection plans, measurement strategies, and quotation requests for quality compliance.
• Identify product safety and special characteristics from drawings and ensure proper deployment.
• Lead quality‑related activities for new projects and monitor departmental KPIs.
• Execute internal, system, process, product, and second‑party audits in line with IATF 16949 and ISO 19011.
• Escalate critical quality issues, stop production or shipment when necessary, and drive corrective actions.
• Support EHS compliance, risk assessment, and use customer portals to meet quality requirements.

Required profile

• Bachelor's degree in Engineering (Hons.) or equivalent.
• Proficiency with Microsoft Office applications.
• Strong understanding of statistics and problem‑solving methodologies, preferably Six Sigma.

Required skills

• Microsoft Office
• Six Sigma
• 8D problem‑solving methodology
• IATF 16949 compliance
• ISO 19011 audit standards
• Measurement System Analysis (MSA)
• Laboratory equipment operation
• Statistical analysis