Pensions Administrator

About the role

Sovereign Pension Services Limited (SPSL), part of The Sovereign Group, is hiring a Pensions Administrator for its Administration Team. The company is a leading administrator of Qualifying Recognised Overseas Pension Schemes (QROPS) in Malta and offers a flexible, tech-driven environment where the administrator acts as the main point of contact for clients and their advisers.

Key responsibilities

• Act as the primary contact for clients and their advisers, handling inquiries with expertise and care.
• Manage the full lifecycle of retirement scheme applications, from initial documentation to final investment.
• Oversee daily administrative tasks such as updating records and processing pension claims.
• Take part in projects that improve services and benefit the community and the environment.
• Maintain strict compliance with regulations and keep detailed records.
• Build and maintain relationships with members and advisers through regular communication and proactive problem solving.

Required profile

• Experience in administrative duties, preferably within a corporate service company.
• Fluent written and spoken English.
• Excellent communication skills and ability to manage several priorities in a team setting.
• Proactive, ready to take initiative and make a tangible impact.

What we offer

• Flexible work hours beyond core hours of 9:30am to 4pm, with options for partial remote working.
• Dress for your day, company incentive scheme and annual leave increases with tenure.
• Private health insurance and a private pension match of up to 3%.
• Corporate rates for gym memberships, paid parking and social and team-building events.
• Employee Assistance Programme with 24/7 mental health support and CSR initiatives.
• Ongoing training, mentorship from senior management and transparent career paths.