Maitre'd Sommelier – Wine Bar Lead

About the role

The Maitre'd Sommelier leads the onboard Wine Bar, driving revenue while elevating the guest wine experience through expert curation, personalized service, and engaging storytelling.

Key responsibilities

• Supervise the entire Wine Bar operation in partnership with the Beverage Manager, Restaurant Manager and Cellar Master.
• Provide hands‑on leadership to the Wine Bar team, focusing on guest service techniques, wine storytelling and immersive experiences.
• Train all bar and restaurant hosts on product knowledge, service sequence, setup, breakdown and guest interaction.
• Maintain full knowledge of food offerings, ingredients and allergens to recommend confident pairings.
• Collaborate with the Chef to ensure consistent quality and availability of the food concept.
• Deliver professional beverage tasting experiences and continuously improve the wine tasting program.
• Act as a personal wine concierge, assisting guests with tailored wine selections and pairings.
• Manage equipment, glassware, collaterals and inventory, ensuring proper control and future ordering.
• Enforce public health regulations, food safety procedures and quality standards.
• Maintain and update the Wine Bar wine list, suggest menu wines and oversee asset management.
• Assist the Beverage Manager with forecasting consumption and placing accurate beverage orders.

Required profile

• Proven experience leading a wine service operation in a hospitality setting.
• Strong knowledge of wine varieties, regions, and food pairing principles.
• Excellent communication and storytelling abilities to engage guests.
• Ability to train and develop staff across multiple service areas.
• Detail‑oriented approach to inventory control, safety compliance and equipment management.

Required skills