Yacht Club Butler

About the role

As a Yacht Club Butler you will deliver ultra‑luxury service to discerning guests aboard MSC Cruises vessels. You will anticipate needs, curate bespoke experiences and ensure every moment on board reflects the highest standards of hospitality.

Key responsibilities

• Provide personalized, discreet service to guests, including fine dining setup, beverage selection and itinerary planning.
• Anticipate and fulfill guest requests proactively, managing reservations, special occasions and VIP arrangements.
• Coordinate with culinary, housekeeping and deck teams to ensure seamless execution of guest experiences.
• Maintain impeccable presentation, uphold luxury service etiquette and handle confidential information with discretion.
• Adapt to a dynamic, fast‑paced shipboard environment while maintaining composure under pressure.

Required profile

• Proven experience as a Butler, Personal Concierge or in a comparable high‑end hospitality role, preferably on a luxury cruise ship, five‑star hotel or private estate.
• Extensive knowledge of luxury service etiquette, fine dining and premium beverage offerings.
• Strong interpersonal skills with the ability to anticipate guest preferences and provide intuitive solutions.
• Fluent in English; additional European languages are a strong advantage.
• Relevant qualifications in hospitality, luxury service or formal Butler training.

Required skills

• Impeccable presentation and refined manners.
• Excellent organizational abilities and multitasking capability.
• Flexibility to work rotating schedules, including weekends and holidays, in a shipboard setting.

What we offer

• A diverse, inclusive global team committed to sustainable and responsible hospitality.
• Opportunities for professional growth within a leading international cruise brand.
• Exposure to a world‑class cruising environment and high‑profile clientele.