UX Senior Manager

About the role

The Senior Manager of User Experience leads a dedicated UX team to deliver user‑centred, high‑quality digital solutions. This role balances strategic planning, project execution, and mentorship while ensuring alignment with business objectives and fostering a culture of innovation.

Key responsibilities

• Manage end‑to‑end UX projects, including resource planning, task allocation, timeline control, and quality assurance.
• Collaborate with product managers, developers, marketers, and business analysts to integrate user‑centred design into product development.
• Oversee user research, usability testing, and data analysis to generate actionable insights for design decisions.
• Report project status, insights, and risks to senior stakeholders, ensuring transparency and alignment.
• Develop and maintain operational guidelines, SOPs, and scalable UX tools, templates, and processes.
• Plan departmental budgets, staffing, and tooling to meet project demands efficiently.
• Mentor and coach team members, conduct performance reviews, and promote continuous improvement.
• Champion user‑centred design principles and stay current with UX trends and best practices.

Required profile

• Proven experience leading UX teams and delivering complex, user‑focused projects.
• Strong stakeholder management and communication skills across cross‑functional groups.
• Demonstrated ability to plan budgets, allocate resources, and manage timelines.
• Track record of mentoring and developing design talent.
• Commitment to evidence‑based design and continuous innovation.

Required skills