Suite Host – Guest Suite Attendant

About the role

The Suite Host is responsible for delivering the highest level of personalized service to guests staying in private suites. Acting as the guest’s dedicated point of contact, the host ensures the suite feels like a home away from home throughout the journey.

Key responsibilities

• Clean, sanitize, and prepare guest suites according to company standards, including daily turn‑down and linen changes.
• Apply food safety and public health procedures when handling food, water, ice, and bathroom amenities.
• Greet guests, introduce suite features, safety equipment, and technology controls (TV remote, smart lighting, etc.).
• Manage guest special requests, using guest history to personalize service.
• Maintain inventory of supplies, remove used room‑service trays, and ensure no items are left behind.
• Coordinate laundry pickup and delivery, and oversee flower and plant care in suites.
• Perform pre‑embarkation self‑checks of suites and bathrooms, recording sanitation activities.
• Report maintenance issues promptly and follow up on resolutions.

Required profile

• Professional, courteous, and friendly demeanor with strong attention to detail.
• Ability to work independently and as part of a team in a fast‑paced environment.
• Excellent communication skills, including addressing guests by name.
• Commitment to punctuality, proper uniform standards, and safety protocols.

Required skills

What we offer

• Opportunity to work in a premium hospitality setting with international guests.
• Training on suite management, food safety, and guest personalization.
• Dynamic work environment that values excellence and guest satisfaction.