Custody Operations Associate

About the role

FalconX is a team of operators, investors and builders focused on giving institutional access to crypto markets, operating at the intersection of traditional finance and technology. As a Custody Operations Associate you will be the guardian of the firm's most critical assets, ensuring the flawless execution of digital asset movements, keeping custody records accurate and optimizing the workflows that secure billions in value.

Key responsibilities

• Support the day-to-day operations of custody services and assist trade operations and other cross-functional teams
• Conduct ID verification and wallet whitelisting to comply with security protocols
• Oversee the secure transfer of tokens and implement key management practices, including generation, storage and rotation of cryptographic keys
• Perform regular account reconciliations and resolve discrepancies
• Answer client enquiries and build strong client relationships
• Work with engineering teams on application improvements and generate management reports
• Set up and track KPIs, develop operational procedures and engage with regulators on inquiries and audits

Required profile

• 4+ years of experience in a trading firm, hedge fund, investment bank or similar financial institution
• Demonstrated experience supporting institutional or high-value clients in a regulated environment
• Solid understanding of financial products and basic custody processes
• Bachelor's degree in Finance, Business Administration or a related discipline, or equivalent practical experience
• Experience in a fast-paced, high-pressure environment and superb self-management skills
• Crypto assets experience preferred; SOCII documentation experience is a plus