Courier Operations Specialist

About the role

The Courier Operations Specialist is the analytical engine and commercial partner behind Bolt Food's courier marketplace in Malta. You will own the health of our supply, balancing service quality, courier earnings and efficiency, while shaping strategy to take operations to the next level.

Key responsibilities

• Lead analytical deep dives and root‑cause analyses using Looker, Google Sheets and AI tools.
• Manage fleet partner accounts, conduct business reviews and align incentives.
• Shape courier operations strategy, balance supply‑demand and design data‑backed initiatives.
• Automate repetitive workflows with Google Apps Script, n8n and AI agents.
• Own partner acquisition, onboarding and quality standards to ensure a resilient supply.

Required profile

• Drive, intelligence and integrity.
• Strong analytical mindset with ability to turn data into decisions.

Required skills

• Looker
• Google Sheets
• Google Apps Script
• n8n
• AI tools

What we offer

• Professional growth opportunities and career development.
• Competitive salary and stock options.
• Wellness perks and a 1‑month paid sabbatical after 5 years.
• Hybrid work model with at least 12 in‑office days per month.
• Company events and team gatherings.