Care Services Coordinator

About the role

AllLifeScience is looking for a Care Services Coordinator in Mosta to support the day-to-day operations of its MyCare service. The coordinator acts as a main point of contact for clients, carers and respite workers, coordinating care assignments and keeping operations running smoothly.

Key responsibilities

• Act as a point of contact for clients, carers and respite workers, answering enquiries and giving ongoing support
• Coordinate respite care assignments, worker availability, schedules and replacement arrangements
• Follow up with clients and workers to ensure a good service experience and resolve operational issues
• Help prepare, collect and maintain employment, onboarding and other administrative documents
• Maintain accurate records and update internal systems
• Support the wider operations team with daily administrative and coordination tasks
• Assist with recruitment, including candidate communication, interview scheduling and onboarding

Required profile

• Excellent communication and interpersonal skills, with a strong customer-service mindset
• Good organisational skills and attention to detail
• Ability to multitask, prioritise and handle enquiries professionally
• Proactive, reliable and solution-oriented approach
• Previous experience in customer service, administration, scheduling or care coordination is an asset
• Knowledge of healthcare or care services is beneficial but not essential

Required skills

• Good command of written and spoken English; Maltese is an asset
• Proficiency in Microsoft Office and general administrative systems

What we offer

• Initial pay range of EUR 13,000 to EUR 15,000 per year, depending on experience and qualifications
• A supportive, flexible and collaborative working environment
• A varied role combining customer interaction, coordination and administration
• Opportunities for professional development and career growth