Assistant Luxury Jewellery Manager

About the role

MSC Cruises is looking for an Assistant Luxury Jewellery Manager to join its onboard retail team on world-class cruise ships. The role elevates the shopping experience by showcasing exquisite jewellery and watches, working closely with the Luxury Jewelry Manager to deliver a seamless, personalised experience for guests.

Key responsibilities

• Showcase luxury jewellery and watches and guide guests to the right pieces using in-depth product knowledge.
• Collaborate with the Luxury Jewelry Manager to oversee daily operations.
• Develop sales strategies aligned with the company's vision of excellence and exceed revenue goals.
• Foster an environment of trust and luxury through exceptional service and attention to detail.
• Mentor and motivate a high-performing sales team, setting the standard for professionalism.

Required profile

• At least 2 years of experience in a similar position in luxury jewellery and watches or with a direct competitor; previous cruise line experience is a significant advantage.
• Proven track record of achieving and surpassing sales targets in high-end retail.
• Strong verbal and written communication skills in English.
• Proficiency in a second language such as German, Italian, French, Spanish, Portuguese, Russian or Chinese is highly valued and often essential, depending on the ship's destinations.
• Ability to thrive in a fast-paced, multicultural environment and to adapt to shipboard life, including extended time at sea.